Posted by: vallemkarthik on: December 8, 2008
India leading the world in the BPO sector with its knowledge heads proving to be the best destination in the world for outsourcing.
BPO is been established in this country a decade ago to bring cost advantage, generate economies of scale and intellectual arbitrage. Visionaries are happy today that what they dreamed has proved and saved the world to a greater extent.
What made India the destination?
Economic Indicators
What companies look for in selecting an offshore location is the economics of the destination? India with a GDP of 9 to 10% proved to be the emerging economy for any company to kick start their operations. In the deepest recession visible in 2008 due to global financial crisis, India showing resilience to this and growing at 8 to 9% annually is a practical example of why India is ahead of other countries as Outsourcing destination.
Geographical Indicators
Indian placed in the safe geographies of the world with decent climate has been an attractive place to live and work. There has been a limited scope for natural calamities in India compared to the rest of the world.
Knowledge indicators
With knowledge pool of 500 million and strong education system proved India to be the destination for the future business place. Indians are present everywhere and there list is countless in fortune 500 companies. Today India has more SME (subject matter expertise) then anywhere in the world.
Employee costs
India with a rich knowledge pool and cost advantage as always proved to the destination for intellectual arbitrage.
Language Skills
English part of the curriculum and the medium in Indian schools helped India maintain an edge over the other Asian and Latin American countries.
Politics
Governments in India have always provided a stable ruling and investor friendly climate to attract overseas investments. The government has developed several SEZ (special economic zones), I.T parks, Regulating authorities, Employment societies, infrastructure initiatives and education programs.
I am not sure how the cost factor justified, I see the payments are going high here also and what made you to write this.
What’s the best place to find BPO jobs, I am a fresh graduate from Kolkata looking for voice based call center.
I agree with the above…there is a similar coincidence with KPO in India.
Try searching for BPO jobs in jobmixi.com, an Indian job search engine. You can give any query and get the results in split of a second.
December 9, 2008 at 7:28 am
Key points discussed here, nice presentation. Keep posting similar stuff.